Privacy Policy

Last Updated: 18.01.2026

  1. Introduction

Kaylou Creations respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and the Data Protection Act 2018.

  1. Information We Collect

We may collect:

  • Personal Information: Name, email address, billing and shipping details.
  • Payment Information: Processed securely via our payment provider.
  • Technical Data: IP address, browser type, and cookies for site functionality.
  1. How We Use Your Information

We use your data to:

  • Process orders and deliver products.
  • Respond to enquiries and provide customer support.
  • Improve our website and services.
  • Comply with legal obligations.
  1. Legal Basis for Processing

We process your data under:

  • Contract: To fulfil your orders.
  • Consent: For marketing communications (you can withdraw at any time).
  • Legal Obligation: To comply with UK law.
  1. Data Sharing

We do not sell your data. We may share it with:

  • Payment processors.
  • Delivery partners.
  • Legal authorities if required by law.
  1. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access your data.
  • Request correction or deletion.
  • Object to processing.
  • Request data portability. To exercise these rights, contact us at [Your Email Address].
  1. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

  1. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

  1. Contact Us

For privacy-related queries, contact: info@kayloucreations.co.uk